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#artificial intelligence 74 articles
How will OpenAI compete?
📊 Business Benedict Evans 7 min read

OpenAI has some big questions. It doesn’t have unique tech. It has a big user base, but with limited engagement and stickiness and no network effect. The incumbents have matched…

AI metrics
📊 Business Benedict Evans 2 min read

With every platform shift, we want to measure the growth but we’re confused about what to measure. That’s partly a problem of data and definitions, but it’s really a question…

GenAI’s adoption puzzle
📊 Business Benedict Evans 3 min read

Generative AI chatbots might be a life-changing transformation in the nature of computing, that can replace all software, but so far, most of its users only pick it up every…

Are better models better?
📊 Business Benedict Evans 6 min read

Every week there’s a better AI model that gives better answers. But a lot of questions don’t have better answers, only ‘right’ answers, and these models can’t do that. So…

The AI summer
📊 Business Benedict Evans 3 min read

Hundreds of millions of people have tried ChatGPT, but most of them haven’t been back. Every big company has done a pilot, but far fewer are in deployment. Some of…

Building AI products
📊 Business Benedict Evans 2 min read

How do we build mass-market products that change the world around a technology that gets things ‘wrong’? What does wrong mean, and how is that useful?